Is the person an NDIS participant?
The homes on Home Connections are for NDIS participants. SIL and SDA are funded through home and living supports in a participant's plan, so if the person already has a plan, their support coordinator or the NDIA is the best first call to see what's possible.
If the person doesn't have an NDIS plan, these homes aren't the right place to start. The NDIS website explains how to apply.
If someone needs somewhere tonight
Home Connections lists homes providers advertise for planned moves, not emergency accommodation. For someone without a safe place to sleep tonight, your state's homelessness services are the place to start, and if someone is in danger, contact emergency services straight away.
Searching together
Sit down with the person and search the suburb they want to live in, or a postcode. Tick the types of home that fit, and note the homes they're interested in, including the provider and the date we last saw each one. Our guide to the types of homes explains SIL, SDA, short stays and medium-term homes in plain language if they're new to the person.
Contacting a provider
Before you ring or email a provider on someone's behalf, make sure they're happy for you to do it. It helps to have ready:
- their name and how they prefer to be contacted
- whether they have an NDIS plan with home and living supports
- the support they need day to day and overnight
- the suburbs that work for them and when they hope to move
- the name of their support coordinator, if they have one
Who else can help
A support coordinator helps NDIS participants find and set up housing and supports; people with home and living supports in their plan usually have one. You can also check whether a provider is registered on the NDIS Commission's register.
From the NDIS and the NDIS Commission
Official pages this guide draws on, checked October 2026. Rules change, so the official pages are the final word.